Google brings AI-powered Gmail writing tools and ‘Polish’ to more users

Google is bringing its generative AI-powered email drafting and editing tools to more users on web and mobile, with new and enhanced shortcuts.

The ‘Help me write’ shortcut on web will be shown to users with empty drafts, whereas the ‘Polish’ shortcut will appear when drafts have more than 12 words. Users can press the shortcut text or type Ctrl+H for more refined and readable email text.

This also applies to mobile users. Afterwards, users can access more tools to make their drafts formal, elaborate, or shorter.

Google Workspace customers with the Gemini Business and Enterprise add-on, the Gemini Education and Education Premium add-on, or Google One AI Premium will be able to access the new features in a few days as they are rolled out, while the Android and iOS updates are available already.

Generative AI-powered email tools, note-takers, and summarisers are currently a huge draw for enterprises and their employees. Rival Microsoft is also packing its professional offerings with AI features in order to draw in customers.

Published - October 29, 2024 01:29 pm IST